We aim to offer brilliant customer service. Here are some of our recent reviews from our clients
Hi, just wanted to say a big thank you to Trailmagic for moving our bag for 6 days during our recent adventure filled Coast to Coast walk (walk is not the term that should be used to describe it!). We were so thankful that you didn’t close down like the others. We couldn’t change the weather or the distances, but the weight reduction was a such a relief. A great service! Thanks again! - Joseph & Sharon
Trail Magic really is “magic”. How do you manage to do it all? -Karen
Thank You Ian – great service! - Ashley
Got our Luggage and checked in. Thanks for everything! - Marina
Thanks SO much. What great service! - M Stone
10 bags moved each day for 6 days and our luggage was waiting for us on time every time! Awesome service. We will recommend your team and use you again. Thanks for the tips and local trail knowledge. You saved us a fortune and we are very grateful!! - David S
We called Trail Magic for help at 8.00am from Patterdale YHA on a terrible weather day. They arrived at 9.30 and took our bags to Shap. We got a text from the driver to say that our bag was delivered at 10.20am. We arrived at Shap after a soaking wet walk and were so, so grateful to find our bags safely delivered just as promised. This was the BEST service ever!!!! - Laura
A very quick email to thank you for your excellent service last week when we were walking the Cleveland Way. Our bags were collected and safely delivered each day and ready waiting on our arrival at the various hotels and guesthouses. I imagine you found some of them easier to find than us !! We will certainly use your service again.
Just to say thanks to Ian and Graham for looking after our bags the last 3 days. Can definitely recommend your service to others and will use again on our next trip.